Driving E-commerce Marketing Performance

Emarsys is a cloud-based, omnichannel marketing platform that was acquired by SAP in November, 2020. We help digital marketing leaders and business owners — at more than 1,500 companies — rapidly achieve targeted business outcomes by automating highly personalized and engaging omnichannel customer experiences.

Engage customers on every channel with the SAP Emarsys Customer Engagement platform for B2C, direct-to-consumer, and e-commerce marketing.

Enterprise on average see benefits and uplifts such as

  • 14% revenue uplift through customer data-driven personalization
  • 70% time-to-market improvement through enhanced speed and scaling
  • 269% increase in ROI over a 3-year period

based on the Forrester Consulting study

Emarsys real-time, omnichannel marketing automation platform technology lets marketers run all aspects of a cross-channel marketing strategy with ease.

Emarsys clients can use more channels than any other platform provider. Emarsys empowers marketers to execute simple, single-channel campaigns, or create sophisticated, cross-channel journeys at scale.

From personalized campaigns to triggering events in real time, easily deploy marketing automations across every channel

Unlock agile marketing & commerce automation

Through quick and easy setup, Emarsys integrates with all your existing marketing and commerce channels, giving you the ability to rapidly launch campaigns, and the agility to change your approach when needed so you can optimize performance.

Orchestrate cross-channel campaigns at scale

With Emarsys, channels are natively built into the platform, which means journey orchestration isn’t about integrating siloed products across the same stack. (But if you want to use a different channel provider, we can easily bring them on, too).

Reach customers in the moments that matter with real-time automated triggers

What are the most critical times to interact with your customers? You decide, and then Emarsys makes it easy to listen for those actions and respond with the right message. Product back in stock? Item dropped in price? Need to win back an at-risk defector? Say “Thank You” for stopping by? In just a few clicks, Emarsys lets you reach customers across any channel before the moment passes you by.


Increase E-Commerce Sales

Use customer data and AI to power personalized, cross-channel campaigns

Deliver Multi Channel Commerce

Seamlessly connect & automate multiple marketing channels

Intelligent Customer Personalisation 

Use customer data and AI to power personalized, cross-channel campaigns

Product Content Management

When you present the right products to the right customers at the right time, you can drive sales and customer loyalty.

Digital commerce platform

Consolidate and publish all your product data and product catalogs for consumption on the digital commerce platform.

High-quality content

Enhance product content quality with built-in validation and workflow review and approval, bulk-edit, and mass-upload capabilities.

User-friendly management interfaces

Save time and make quick edits with an intuitive and easy-to-use management console.

Multilingual catalogs

Support multilingual catalogs for a global commerce site.

Decoupled JavaScript storefront

Create engaging progressive Web app (PWA) storefronts to deliver the best possible experience on every device or location.

Powerful search capabilities

Help your customers find what they’re looking for and promote the right products with powerful search capabilities.

Flexible built-in promotion

Drive your sales and conversions with flexible built-in promotion capabilities.

Plug-and-play integration

Use plug-and-play integration to deliver a scalable shopping cart and checkout experience with payment services and tax management.

One-to-one customer engagement

Harness real-time insights to deliver on each customer’s wants and needs throughout the online buying journey.

Personalised experiences that drive the next click

Deliver compelling, relevant storefront experiences with one-to-one recommendations and real-time merchandising.

Conversion of browsers into buyers

Use machine learning to automatically maximise conversions with behaviour-based recommendations.

Return on your personalisation investment

Hit and exceed business targets with A/B testing and real-time algorithms optimised to meet business goals.

Next Steps

Calculate ROI

Philos IT is a leading provider of enterprise ecommerce solutions powered by SAP.

Chat with our team and get discover if Hybris Commerce Cloud is the right fit for your needs
book an Information call with a solutions Expert

We really enjoyed working with Philos IT. They were thoroughly professional in their work and highly knowledgeable in SAP Hybris and e-commerce. They were also fun to have around the office .

Ralf Proske

Supported by world-class partners

Get in Touch

We love to listen and we are eagerly waiting to talk to you regarding your project. Get in touch with us if you have any queries and we will get back to you as soon as possible.


Unit D1 Apex Business Centre, Blackthorn Road, Sandyford, Dublin D18 E3P8, Ireland.

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